1) Products with out of warranty.
2) Even within the guarantee period, the service charges may be charged in the following cases.
a. If a failure occurs due to carelessness by the user after installation (movement, dropping, impact, breakage of parts and products, inputting of foreign objects, unreasonable operation, setting errors, etc.)
b. In the event that a fault occurs due to a fault in the repair or replacement or due to the repair or replacement of parts without our prior consent.
c. Failure due to natural disaster (fire, salt, gas damage, earthquake, flood, lightning, etc.)
d. Failure due to abnormal power supply and defective connection equipment.
e. If the problem is caused by poorly installed installation company.
f. When consumable parts (accessories, adapters, etc.) are out of service or damaged.
3) Second repair service imposes repairing cost if it is caused by insufficient usage by customer.
4) If there is no label (product name and serial number) on the product.
a. Service fees charged to consumers for paid services are classified as parts costs and technical fees and are subject to separate service management standards.
b. We will send a quotation to the consumer based on the prescribed form for the paid repair case, confirm the repair, repair it, and charge the fee.
c. Product reparied under out of warranty and w/o serial numbers are applied with 6 months of re-warranty period (180 days) (based on date of shipment after reparing)
In the event of the same component failure as the previous one, the repair will be free of charge.
Products without serial label are shipped with internal serial numbers or labels managed separately.